Order Information

 PLACING ONLINE ORDERS

To purchase items, select the item you want to buy, select the size when applicable, then click the "Add to Cart"button for the item. 

To remove an item from your cart, select "My Cart" from the top of the webpage, then click the "X" located on the right side of the product description, or you can change the quantity to 0 to remove the item.

At this time, we accept orders within the contiguous United States. For information regarding shipment outside this area or international shipping, please call (210) 822-1988 for assistance. 

 

SIGNING IN TO YOUR ACCOUNT

You can purchase products as a Guest or you can create an account. Sign in to purchase products within your account or to reset your password click here.

 

PLACING WHOLESALE ORDERS

In order to receive wholesale pricing, you must have a wholesale account. Wholesale accounts are only open to aestheticians, spas, and medical spas with a valid license. You can apply for an account here or, if you have an account, sign in here. All pricing will change to wholesale pricing upon login. 

To purchase items, select the item you want to buy, select the size when applicable, then click the "Add to Cart"button for the item. 

To remove an item from your cart, select "My Cart" from the top of the webpage, then click the "X" located on the right side of the product description, or you can change the quantity to 0 to remove the item.

At this time, we accept orders within the contiguous United States. For information regarding shipment outside this area or international shipping, please call (210) 822-1988 for assistance. 

 

SHIPPING INFORMATION & ORDER FULFILLMENT

Order Confirmation Email: Immediately after you have successfully placed your order, you will receive an email that contains information regarding the details of your order. 

Regular orders must be placed by Noon for shipment next day. Processing time usually takes one business day and orders may arrive within 3 to 5 days from when the order is processed. Delivery times are based on orders placed between Monday-Thursday.  

Provide a precise street name, city, state and postal code and spell out all information. Abbreviated addresses, misspellings, and other typos can create shipping errors. 

Hawaii, Alaska, Puerto Rico: Orders can be shipped via USPS Priority Mail and regular shipping rates will apply. For information or orders call (210) 822-1988

APO/FPO/DPO Military Addresses: All Military shipments are sent USPS. Due to Military handling time, delivery to some addresses may take up to 21 days. 

Business Days & Holidays: All orders ship Monday-Friday excluding Federal Holidays within the United States. Packages do not ship on the following holidays: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving and Christmas Day.

Tracking Orders: When your order is ready to be shipped, you will receive a shipment confirmation email that contains shipment details, tracking number, and a link to the carrier site. 

 

BILLING, CANCELING OR MODIFYING ORDERS

Orders must be paid in US currency prior to shipment. We accept Visa, Mastercard and Discover credit cards.

Before you place your order, you can review the contents in your Cart. Once your order has successfully been submitted, it will be in a Placed status and sent to our warehouse for fulfillment. You can adjust your order when it is in the Placed status, not after it has been shipped. 

ARCSkinCare.com charges a sales tax on all consumer orders delivered in Texas.